Vinted gives you 5 business days to get the label and send the parcel. If the label won't generate, check your email, spam folder, profile details and another device. If you can't print, ask at the drop-off point or borrow a printer. If it's rejected, try another drop-off point. Otherwise tell the buyer, then cancel.
How to post a Vinted parcel in IrelandNew to Vinted postage? Start with the Vinted postage guide for Ireland.
Search your email inbox, including your Spam or Junk folder, for the shipping label email from Vinted. Vinted says its sending address may end with your country code.
Vinted says the label can fail if your personal information is wrong or incomplete. Check your email address, your shipping address and your phone number.
The label may not be generated if the buyer's information is incorrect. If you see an error saying the buyer's address is incorrect, Vinted says to cancel the order and tell the buyer to update their information. They can then order the item again.
Vinted suggests downloading the shipping label using a different device or web browser.
If there is a technical issue generating the label, Vinted says to wait a few hours and try again, or try another day. Still send the order within 5 business days of its purchase. If nothing works, contact Vinted from its help page and attach a screenshot of the error message.
Vinted's suggestions: see if you can get the label at the drop-off point, ask a friend or family member with a printer, or try a place that usually has one, such as your office, a local supply store, a university or a library. If you have no way to print a label that needs printing, you will need to cancel the order.
Try sending the parcel from a different drop-off point. You can find other locations through the carrier's link in the Vinted conversation screen. If the label still doesn't work at a different drop-off point, you will need to cancel the order.
Before cancelling, tell the buyer what has happened. Vinted says this helps you avoid automatic negative feedback. Then cancel the order and ask the buyer to start a new one. If they buy again, ask them to pick a different shipping option or pick-up point, so you get a new label.
Vinted cancels an order automatically if the seller:
The cancellation may not happen immediately after the deadline. If you send after the deadline but before it is cancelled, Vinted says it would ask the buyer to refuse the parcel so it comes back to you. The buyer is refunded after cancellation; how long that takes depends on their payment method.
Vinted says you can manage your shipping options before selling, so buyers choose from carriers that suit you. If you have no printer, An Post at a post office, Drop2Shop and DHL Express courier pick-up can work without one.
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Vinted can change these steps, so follow the instructions in your own order.
Check three things Vinted names: whether the label email went to Spam or Junk, whether your own email, shipping address or phone number is wrong or incomplete, and whether the buyer's address is incorrect. Try another device or browser, and if it is a technical issue, try again a few hours later or another day.
Vinted suggests getting the label at the drop-off point if possible, asking a friend or family member to print it, or using a printer at work, a local supply store, a university or a library. If you can't get the label printed, you will need to cancel the order.
Try a different drop-off point, using the carrier's link in the Vinted conversation screen to find one. If the label still doesn't work there, tell the buyer and cancel the order.
No. Vinted says that once the shipping label has been generated, you can't swap it for a different carrier's label or a different drop-off method. Sending without the Vinted-generated label can get the order cancelled automatically, with automatic negative feedback.
Vinted says to tell the buyer about the problem before you cancel, because this helps you avoid automatic negative feedback. Ask the buyer to order again with a different shipping option or pick-up point.
Vinted cancels an order automatically if the seller doesn't download the label or send the item within 5 business days. The cancellation may not happen straight away, and the buyer is refunded once it does. Until then, both the buyer and the seller can cancel manually, and the seller can then relist the item.