For a Vinted order, track your Drop2Shop parcel in the Vinted conversation screen. Vinted says tracking can take up to 48 hours after sending to appear. For returns and other parcels, enter your tracking number on Drop2Shop's own tracking page. Keep your drop-off confirmation until the order is completed.
Where to trackPart of our guide to posting a Vinted parcel in Ireland.
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For a Vinted drop2shop order, buyer and seller both track the parcel in the conversation screen in the Vinted app. Vinted says to allow up to 48 hours after sending for tracking to appear. The buyer is notified when the parcel arrives and gets a QR code to collect it.
Drop2Shop's tracking page asks for your unique tracking number. For returns, Drop2Shop says it sends the tracking number by email. COLL-8's contact page links to a second address for the same tracking form.
Check that you have the drop-off confirmation. Vinted says an order can be cancelled automatically if tracking does not update after drop-off and the seller has not pressed "I confirm that I've sent this order". If tracking has not updated, press it in the order.
A buyer whose item is damaged or has not arrived presses "I have an issue" in the order. A seller can be compensated if the Vinted-generated label was used, the parcel was packed properly and the carrier confirms the loss or damage. Vinted's table lists drop2shop at up to €15, lost or damaged. Vinted says investigations can take several weeks.
Vinted says carriers typically hold parcels for 2 to 15 calendar days. If the buyer does not collect in time, the parcel goes back to the seller. Vinted says a returning parcel should arrive within 25 business days, and the seller then presses "Mark as received" and the order is cancelled.
For a Vinted order, contact Vinted from the order. For other parcel queries, COLL-8's contact page lists its customer service email, customerservices@coll-8.com. No phone number is listed there.
Checked on 10 November 2026.
For a Vinted order, track it in the conversation screen in the Vinted app. For returns and other parcels, enter your tracking number on Drop2Shop's tracking page at drop2shop.ie/tracking.
Vinted says to allow up to 48 hours after sending for tracking to appear. Keep your drop-off confirmation in the meantime.
For a Vinted order, contact Vinted from the order. For other parcel queries, COLL-8's contact page lists customerservices@coll-8.com. No phone number is listed there.
Drop2Shop does not publish a holding period that we could find. Vinted says carriers typically hold parcels for 2 to 15 calendar days, so collect as soon as you are notified.